TradeHub NZ (“we”, “our”, or “us”) is committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020 and other applicable privacy laws.

By accessing or using our website or mobile application (collectively, the “Sites”), you agree to this Privacy Policy, which explains how we collect, use, disclose, and protect your personal information (“Your Information”).

What We Collect

We may collect the following personal information when you use our Services:

– Your name, contact details, and business-related information
– Information about the organisation you represent
– Any content you provide via forms, messages, or purchases

If you provide information about another person, you must have their permission and notify them of this Privacy Policy.

Why We Collect It

We collect and use Your Information to:

– Provide, personalise, and improve our services
– Manage your account or vendor access
– Communicate with you regarding our services
– Comply with legal obligations
– Perform operational, marketing, or administrative tasks
– Protect the integrity and security of our platform

We may also contact you via email or SMS unless you opt out.

Disclosure of Information

Your Information may be shared with:

– Our affiliated companies and service providers
– Vendors, payment providers, or logistics partners
– Regulatory bodies if required by law

We take reasonable precautions to ensure all third parties handle data in compliance with applicable laws.

Cookies & Online Tracking

When you visit our Sites, we may automatically collect technical data (e.g., device type, browser, IP address). We use cookies and analytics tools to understand usage trends and improve your experience.

Overseas Data Processing

Some of your data may be processed or stored overseas by trusted third parties. In such cases, we take appropriate steps to ensure your data remains protected and compliant with New Zealand privacy standards.

Security of Your Information

We take reasonable technical and organisational measures to safeguard your personal information from unauthorised access, alteration, or disclosure. This includes using encrypted channels for sensitive data and secure server infrastructure.

Your Rights

You may request access to or correction of your personal information at any time. Contact us at hello@tradehub.nz. We reserve the right to verify your identity before releasing information.

Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

TradeHub NZ
Email: hello@tradehub.nz
Address: 261 Morrin Rd, St Johns, Auckland, New Zealand